WHAT TO EXPECT WHEN BOOKING A TREATMENT
All clients, whether new or existing, will be required to fill out a health form, which includes a series of questions pertaining to your current health condition, as well as a pre-screening to ensure you are not experiencing symptoms of Covid-19, or have recently travelled outside of Canada, if you do not meet the pre-screening criteria you will be rescheduled.
Treatment tables, head rests, door handles and all surfaces will be disinfected with Health Canada approved formulations in accordance with the manufacturer’s instructions to effectively treat against Covid-19.
The number of patrons within the spa will be controlled, to adhere to physical distancing and capacity guidelines. If other clients are in the reception area, please allow for 2 metres of space.
We kindly ask that all clients arrive 10 minutes in advance of their appointment time. We ask that you please arrive unaccompanied, unless you require assistance.
Upon entering, please proceed to the sanitation station located by the front door.
We will provide masks for clients, free of charge, we encourage you to bring your own.
Although we have always maintained industry standard disinfection protocols and impeccable cleaning routines, we have elevated our protocols by introducing only medical grade disinfectants for surfaces. Our team has been trained in the correct protocols in order to confidently clean, sanitize, disinfect and sterilize against Covid-19. We are committed to ensuring our work stations and our workplace is clean and safe for all our guests and colleagues.
All Laundry items will be washed using a “sanitation” cycle, at (60 degrees C+) temperatures for the full duration recommended. They will be dried, handled and stored to ensure the quality and safety is not compromised.
As always, tools and implements used during treatments are disinfected and sterilized with medical grade and Canada Health approved solutions, in-between each client.
To provide the safest environment possible, treatment tables, head rests, door handles and all surfaces will be disinfected with Health Canada approved formulations in accordance with the manufacturer’s instructions to effectively treat against Covid-19.